If you still experience low volume on calls after you adjust the settings as previously described, there are a few volume controls that might be the cause:

Click the Do nothing radio button in order to turn off this behavior.

Choose Playback devices in the drop-down list, and click the Communications tab in the popup window.

Right-click the Audio icon in the bottom-right corner of the taskbar.

Complete these steps in order to adjust it. By default, the operating system (OS) reduces the intensity of an audio stream when a communication stream, such as a phone call, is received on the communication device through the computer.ĭucking is an OS setting.

If the audio volume aside from the Jabber call decreases, this is expected behavior that is called 'ducking.' Stream attenuation or audio ducking is a new feature in Windows 7 that is intended for VoIP and Unified Communication applications.

Stop call: Audio from the web server goes back up.

Start a Jabber call: Audio from the web server goes down.

Test: Listen to audio from a web server, such as YouTube.

If your network is live, make sure that you understand the potential impact of any command.Ĭisco Jabber for Windows decreases the volume on a Windows 7 PC. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. The information in this document is based on these software and hardware versions: This document describes a problem encountered where Cisco Jabber for Windows decreases the volume on a Windows 7 PC and proposes a solution to the problem.Ĭisco recommends that you have knowledge of these topics:

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